Frequently Asked Questions

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Q 1. What is Ayurveda?

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“AYURVEDA” is made up of two words-Ayuh and Veda. Ayuh means life and Veda means knowledge or science. Thus “AYURVEDA’ in totality means ‘Science of life’. It incorporates all aspects of life whether physical, psychological, spiritual or social. What is beneficial and what is harmful to life, what is happy life and what is sorrowful life; all these four questions and life span allied issues are elaborately and emphatically discussed in Ayurveda. It differs from conventional medicine in the basic principles of investigation and assigning causes to processes rather than specific areas of physiology.

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Q 2. What is the Origin of Ayurveda ?

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Ayurveda, the ancient most health care system originated with the origin of universe. With the inception of human life on earth Ayurveda started being applied. The antique vedic texts have scattered references of Ayurvedic Remedies and allied aspects of medicine and health. Atharva-veda mainly deals with extensive Ayurvedic information. That is why Ayurveda is said to be the off shoot of Atharva Veda.

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Q 3. Is it advisable to take any other medicine while under Ayurvedic treatment?

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We generally don’t advise to immediately discontinue allopathic medicines if you are under treatment for conditions such as hypertension, diabetes, neurological disorders, arthritis, mental disorders and heart diseases. Besides, there is no harm in taking both types of medicines as long as you keep your doctor informed. However, it is important to maintain at least an hour’s gap between the two types of medications. Make sure that you follow any advice or recommendation given by your doctor regarding this process.

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Q 4. Are Ayurvedic Medicines ‘SAFE’ ?

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Ayurvedic medicines are made from natural ingredients such as herbs and minerals. Often, herbal juices are mixed to make them more potent.  Since herbs and plants are used for making these medicines, the side effects are nil.The manufacturing process, which is supervised by expert Vaidyas, is designed to clean, purify and enhance the potency of the formula. Secondly, both the dosage of the medicine as well as the time it is consumed is very important.

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Q 5. People tell me that Ayurvedic medicines have a bitter or pungent taste. What do I do about that?

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Not all Ayurvedic medicines taste or smell bad. There are plenty of formulations that are not bitter but have a specific herbal taste, like sweet, pungent, tangy, and sour. The final taste of the medicine will depend upon the ingredients used to make it.

For instance, we prescribe blood purifiers for skin diseases, which tend to be bitter. But that is only because the body and skin need a bitter/pungent tasting herb to effectively facilitate the cleansing process. In such cases, the doctor will suggest a medium like honey or mishri (rock candy) to make the medicine more palatable.

It is important to remember that these medicines are formulated to get rid of your chronic disorders. While taking the medicines, you should be thinking about the relief you will get from the disease, and how it is bringing you closer to good health rather than being worried about its taste. After all, medicines are not manufactured for delighting your taste buds, they are meant to be effective in curing a disease or disorder.

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Q 6. Is Ayurveda recognised by W.H.O?

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About 20 years back, W.H.O. adopted Traditional Medicine programme in conjunction with the goal of health for all with the adoption of primary health care approach. W.H.O. has an open mind on Traditional Medicine. However, it endorses only that therapy which has solid scientific evidence with no toxicity. In view of this Ayurveda is duly recognised by W.H.O.

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Q 7. How do I place my order?

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Step 1: Click on the Category of your choice.

Step 2: Click to choose your product.

Step 3: Click on Add To Basket.

Step 4: Click on CHECKOUT where you must complete the details of your order

and place your order successfully.

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Q 8. Can I buy multiple products in single order?

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Yes. Just add all the products you wish to buy into your shopping cart and then complete your order. This way you can save on any additional shipping charges!

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Q 9. Can I ship the products to an address that is different to my billing address?

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Yes. You can do this by filling in your address as the ‘Billing address’ and the address you wish to ship it to as the ‘Shipping address’.

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Q 10. How do I know that my order is confirmed?

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For all Pre-paid orders, once you place your order, your confirmation status will be automatically updated on your Account section. Also you will get a confirmation email  on your registered email address.

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Q 11. How do I sign up for a Ayurved Home account?

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All you need to do is provide us with your name, email address, mobile number and a password of your choice.

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Q 12. What are the benefits of Signing in?

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Signing up for an account will give you benefits and give you a superior experience while shopping on Ayurvedhome.com. Your account allows you to:
1. Track all past and present orders at any time in one place.
2. Notifications as soon as your favourite products are back in stock.
3. Rate and review products.
4. Never fill in your address more than once.

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Q 13. I forgot my password, what can I do?

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If you have forgotten your password, you can request your password to be sent to the email address you have previously registered with us by clicking the Lost your password link. You will be taken to a page where you can enter your email address and a password reset link will be sent to you. We strongly recommend that you change this at your earliest convenience.

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Q 14. Can I leave items in my cart for future purchase?

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Yes, you can leave items in your cart, however the price and availability of these products will be reflected on a real time basis. Hence, there is a possibility that the product may go out of stock or the offer on the product may expire from the time you added it to your cart.

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Q 15. Which credit cards does Ayurvedhome.com Portal accept?

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We accept all major credit cards: Visa, Discover and American Express Cards and also Paypal.

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Q 16. Can I phone or fax my order? Can I pay by cheque?

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No, orders are accepted online after securing your payment through the credit card information submitted by you. We do not accept any cheque.

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Q 17. Is my credit card number / bank a / c. number secure?

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All transactions are secured, powered by SSL encryption capable of processing Credit Card transactions insuring that the information is encrypted before it is transmitted.

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Q 18. How much time do you take to deliver after the payment has been made?

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Your order will reach you through courier as per their normal delivery period depending on the delivery address. To some cities/towns it can take upto 7 days from the time of pick up to deliver a consignment. Some international destinations may require around 15 days for the consignment to be delivered.

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